Sophia Acevedo, Author at Builder and Developer Magazine

Exceeding Expectations When Delay is Inevitable

03/04/202103/04/2021 Sophia Acevedo customer service, homebuyers' satisfaction, homeowner evaluation

Homebuyers’ satisfaction is guided as much by their expectations as one’s performance. By Eric Mitchell In October 2020, I decided

In this issue Sales & Marketing

The Proven Method to Improve Customer Service

03/04/202103/04/2021 Sophia Acevedo customer service, masterplanned communities, Multi-Family, sales

Giving your customers the proper resources can generate more sales By Steven Fielding How is your customer service? For home

In this issue Land

A Master Plan for the Golden State Rush

03/04/202103/04/2021 Sophia Acevedo california housing, housing market, land development, Real Estate

A new driver in California’s housing market brings up challenges for homebuilders sizing up master-plan opportunities By John Stanek A

Construction In this issue

COVID-19 Helps Green the Building Industry

03/04/202103/04/2021 Sophia Acevedo construction, customer service, green building

The industry has needed to embrace green building principles to create a healthier home By Don Neff The benefits of

In this issue Sales & Marketing

Humanzing Customer Service in 2021

03/03/202103/03/2021 Sophia Acevedo customer service, customers, digital platforms, human experiences

Customer care and service is not a department — it’s a culture. By Kerry Mulcrone Is your customer service experience

In this issue New This Week

Editor’s Note: March 2021

03/02/202102/22/2021 Sophia Acevedo customer service, editor's note, green building, sustainability, wellness

Dear Readers in print and online, It’s hard to believe that nearly 12 months have passed since our world turned

In this issue New This Week

Publisher’s Note: March 2021

03/01/202102/22/2021 Sophia Acevedo high-performance homes, housing, Pub note, sustainability

Hello Readers, in print and online, The first quarter of 2021 is moving along as our long and unusually cold

New This Week

How a Yearlong Pandemic Has Affected the U.S. Housing Market

03/01/2021 Sophia Acevedo housing, impact, pandemic, redfin

Redfin, the technology-powered real estate brokerage, has released a new report that looks at the impact the pandemic has had

Architecture & Design In this issue

Senior Living Design That Engages

02/26/202102/22/2021 Sophia Acevedo 55 residents, active seniors, community, senior living, wellness

Wellness is the most important factor in designing for 50+ residents By Greg Hunteman Designing communities for active seniors is

Architecture & Design In this issue

Reading Product “Nutrition Labels” Helps Ensure Healthier Homes

02/25/202102/22/2021 Sophia Acevedo building materials, green building, healthy homes, sustainable materials

Using the right building materials is crucial to eco-friendly design. By Tim Button The past year has rapidly reshaped our

Construction In this issue

Utilizing Green Building Strategies

02/24/202102/25/2021 Sophia Acevedo building, green buliding, NGBS, Urban NW Homes

Introduce a holistic approach to green building into our production home business By Troy Johns If you’re wondering how to

In this issue Sales & Marketing

The B&D Interview: Leonard Miller, CEO of the New Home Company

02/23/202102/25/2021 Sophia Acevedo builder, customer service, customer trends, the new home company

Chief Executive explains how customer service has adapted to the pandemic and for the future. Builder & Developer: How has

New This Week

ASCEND® Composite Cladding System from Alside® Wins Coveted 2021 Best of IBSx™ Award for Most Innovative Building Material

02/23/2021 Sophia Acevedo alside, ascend, ascend composite cladding system

ASCEND Combines Beauty, High-Performance, Easy Installation and Superior Value for Builders, Remodelers and Homeowners Alside®, a leading manufacturer of exterior building

In this issue Industry Observations

Adapting Customer Service for a New Digital Age

02/22/202102/22/2021 Sophia Acevedo builders, covid-19, customer service, digital services, flexibility

Builders are promoting digital-first services and establishing permanent changes due to the pandemic By Sophia Acevedo In the last year,

In this issue Sustainable Solutions

What Does President Biden’s Ambitious Climate Plan Mean for the Multifamily Industry?

02/22/2021 Sophia Acevedo biden adminsitration, climate plan, housing, multifamily industry

The President’s signing of numerous climate-related executive orders signals his commitment to climate change and environmental justice—but what does this

New This Week

Dacor Spotlights Innovation and Personalization In the Kitchen With New Debuts at KBIS 2021

02/12/2021 Sophia Acevedo dacor

IRVINE, CA – February 9, 2021 – Dacor, the leading American luxury kitchen appliance brand, today announced the debut of

Architecture & Design

Make Room for Gen Z

02/11/202102/11/2021 Sophia Acevedo brand loyalty, design, generation z, multifamily

By Gissela Teran and Kate Francis Living in modern society means constantly changing expectations and behaviors in pursuit of the

New This Week

Multifamily Housing Down in 2021 but Will Rebound in 2022

02/11/2021 Sophia Acevedo multifamily, NAHB

WASHINGTON, Feb. 11 – Regulatory and supply-side challenges coupled with slowing rent growth and rising vacancy rates will weaken the

New This Week

Alside® to Make Debut at IBSx Virtual Experience

02/11/202102/11/2021 Sophia Acevedo alside

Labor- and Time-Saving Solutions to be Displayed in Booth CUYAHOGA FALLS, OH – Alside®, a leading manufacturer of exterior building

New This Week

Canvas Highlights Cutting-Edge 3D Scan To CAD Technology At IBSx

02/11/202102/11/2021 Sophia Acevedo canvas, ibs show

App leverages Apple’s LiDAR-equipped devices to dramatically reduce time home improvement professionals spend measuring and creating as-built 3D models and

New This Week

Keep Warm This Winter with an INVERTER-Driven Heat Pump from Mitsubishi Electric Trane HVAC US

02/10/202102/10/2021 Sophia Acevedo mitsubishi trane

SUWANEE, Ga., Feb. 2, 2021 /PRNewswire/ — When cold weather strikes, you want a reliable heating system. Homeowners living in

Architecture & Design Feature In this issue

Home Design Must-Haves for 2021

02/10/202102/11/2021 Sophia Acevedo home design, homebuyer preferences, kitchens, lifestyle, modern architecture

Home buyers expect new homes to deliver a lifestyle as well as features that fit their design tastes By Mary

New This Week

NAHB Identifies Top Features and Design Trends for 2021 in the Wake of COVID-19

02/10/2021 Sophia Acevedo homebuyer trends, ibsx show, NAHB

WASHINGTON, Feb. 10 – After declining for four years, a number of key trends-including the average size of the home

New This Week

IBSx Week: Housing an Economic Bright Spot but Regulatory, Affordability Challenges Persist

02/09/2021 Sophia Acevedo economy, IBSX, NAHB

WASHINGTON, Feb. 9-As the country continues to rebound from the impact of the COVID-19 pandemic, housing has been a bright

In this issue Market Research

Why Built-For Rent Single-Family Homes Are Booming

02/09/202102/22/2021 Sophia Acevedo housing, multifamily, rent, single family

A variety of demographics are attracted to this market By Brad Hunter It’s the hottest news in residential real estate.

New This Week

LG Hausys’ Viatera® Brand Kicks Off 2021 with New Innovations During KBIS Virtual

02/09/2021 Sophia Acevedo KBIS, LG, Viatera

New Colors and a Virtual Showroom Take Center Stage ATLANTA – Feb. 9, 2021 – LG Hausys and its Viatera

New This Week

Samsung Showcases Beautifully Designed, Intelligent Solutions for Builders at KBIS 2021

02/09/2021 Sophia Acevedo appliances, KBIS, samsung, smart home

Samsung’s customizable, connected home appliances help builders deliver the experiences that today’s homebuyers are seeking At the 2021 Kitchen

New This Week

Land Advisors Breaks Record for Land Sales in 2020

02/08/202102/09/2021 Sophia Acevedo land advisors

The Land Advisors Organization broke their record for land sales in 2020. In 2020, Land Advisors California and its group

New This Week

TAMKO Launches Innovative Shingle Series Featuring Two New Products

02/08/202102/09/2021 Sophia Acevedo tamko

Transformational new Heritage Proline series launches with advanced shingles Titan XT and StormFighter IR, supported by an enhanced contractor loyalty