Exceeding Expectations When Delay is Inevitable
Homebuyers’ satisfaction is guided as much by their expectations as one’s performance. By Eric Mitchell In October 2020, I decided
Read More
Author: Sophia Acevedo
The Proven Method to Improve Customer Service
Giving your customers the proper resources can generate more sales By Steven Fielding How is your customer service? For home
Read More
A Master Plan for the Golden State Rush
A new driver in California’s housing market brings up challenges for homebuilders sizing up master-plan opportunities By John Stanek A
Read More
COVID-19 Helps Green the Building Industry
The industry has needed to embrace green building principles to create a healthier home By Don Neff The benefits of
Read More
Humanzing Customer Service in 2021
Customer care and service is not a department — it’s a culture. By Kerry Mulcrone Is your customer service experience
Read More
Editor’s Note: March 2021
Dear Readers in print and online, It’s hard to believe that nearly 12 months have passed since our world turned
Read More
Publisher’s Note: March 2021
Hello Readers, in print and online, The first quarter of 2021 is moving along as our long and unusually cold
Read More
How a Yearlong Pandemic Has Affected the U.S. Housing Market
Redfin, the technology-powered real estate brokerage, has released a new report that looks at the impact the pandemic has had
Read More
Senior Living Design That Engages
Wellness is the most important factor in designing for 50+ residents By Greg Hunteman Designing communities for active seniors is
Read More
Reading Product “Nutrition Labels” Helps Ensure Healthier Homes
Using the right building materials is crucial to eco-friendly design. By Tim Button The past year has rapidly reshaped our
Read More
Utilizing Green Building Strategies
Introduce a holistic approach to green building into our production home business By Troy Johns If you’re wondering how to
Read More
The B&D Interview: Leonard Miller, CEO of the New Home Company
Chief Executive explains how customer service has adapted to the pandemic and for the future. Builder & Developer: How has
Read More
ASCEND® Composite Cladding System from Alside® Wins Coveted 2021 Best of IBSx™ Award for Most Innovative Building Material
ASCEND Combines Beauty, High-Performance, Easy Installation and Superior Value for Builders, Remodelers and Homeowners Alside®, a leading manufacturer of exterior building
Read More
Adapting Customer Service for a New Digital Age
Builders are promoting digital-first services and establishing permanent changes due to the pandemic By Sophia Acevedo In the last year,
Read More
What Does President Biden’s Ambitious Climate Plan Mean for the Multifamily Industry?
The President’s signing of numerous climate-related executive orders signals his commitment to climate change and environmental justice—but what does this
Read More
Dacor Spotlights Innovation and Personalization In the Kitchen With New Debuts at KBIS 2021
IRVINE, CA – February 9, 2021 – Dacor, the leading American luxury kitchen appliance brand, today announced the debut of
Read More
Make Room for Gen Z
By Gissela Teran and Kate Francis Living in modern society means constantly changing expectations and behaviors in pursuit of the
Read More
Multifamily Housing Down in 2021 but Will Rebound in 2022
WASHINGTON, Feb. 11 – Regulatory and supply-side challenges coupled with slowing rent growth and rising vacancy rates will weaken the
Read More
Alside® to Make Debut at IBSx Virtual Experience
Labor- and Time-Saving Solutions to be Displayed in Booth CUYAHOGA FALLS, OH – Alside®, a leading manufacturer of exterior building
Read More
Canvas Highlights Cutting-Edge 3D Scan To CAD Technology At IBSx
App leverages Apple’s LiDAR-equipped devices to dramatically reduce time home improvement professionals spend measuring and creating as-built 3D models and
Read More
Keep Warm This Winter with an INVERTER-Driven Heat Pump from Mitsubishi Electric Trane HVAC US
SUWANEE, Ga., Feb. 2, 2021 /PRNewswire/ — When cold weather strikes, you want a reliable heating system. Homeowners living in
Read More
Home Design Must-Haves for 2021
Home buyers expect new homes to deliver a lifestyle as well as features that fit their design tastes By Mary
Read More
NAHB Identifies Top Features and Design Trends for 2021 in the Wake of COVID-19
WASHINGTON, Feb. 10 – After declining for four years, a number of key trends-including the average size of the home
Read More
IBSx Week: Housing an Economic Bright Spot but Regulatory, Affordability Challenges Persist
WASHINGTON, Feb. 9-As the country continues to rebound from the impact of the COVID-19 pandemic, housing has been a bright
Read More
Why Built-For Rent Single-Family Homes Are Booming
A variety of demographics are attracted to this market By Brad Hunter It’s the hottest news in residential real estate.
Read More
LG Hausys’ Viatera® Brand Kicks Off 2021 with New Innovations During KBIS Virtual
New Colors and a Virtual Showroom Take Center Stage ATLANTA – Feb. 9, 2021 – LG Hausys and its Viatera
Read More
Samsung Showcases Beautifully Designed, Intelligent Solutions for Builders at KBIS 2021
Samsung’s customizable, connected home appliances help builders deliver the experiences that today’s homebuyers are seeking At the 2021 Kitchen
Read More
Land Advisors Breaks Record for Land Sales in 2020
The Land Advisors Organization broke their record for land sales in 2020. In 2020, Land Advisors California and its group
Read More
TAMKO Launches Innovative Shingle Series Featuring Two New Products
Transformational new Heritage Proline series launches with advanced shingles Titan XT and StormFighter IR, supported by an enhanced contractor loyalty
Read More
Designing for Generation Z
Common areas that take into consideration the group-like behavior of Generation Z are ideal. By Daniel Gehman It’s serendipity when
Read More
Building Better Connections through Digital Technologies
How the digital mortgage revolution will influence influence homebuilders in 2021 By Michael Wise The rapid acceleration of digital adoption
Read More