Exceeding Expectations When Delay is Inevitable
Homebuyers’ satisfaction is guided as much by their expectations as one’s performance. By Eric Mitchell In October 2020, I decided
Read MoreHomebuyers’ satisfaction is guided as much by their expectations as one’s performance. By Eric Mitchell In October 2020, I decided
Read MoreGiving your customers the proper resources can generate more sales By Steven Fielding How is your customer service? For home
Read MoreThe industry has needed to embrace green building principles to create a healthier home By Don Neff The benefits of
Read MoreCustomer care and service is not a department — it’s a culture. By Kerry Mulcrone Is your customer service experience
Read MoreDear Readers in print and online, It’s hard to believe that nearly 12 months have passed since our world turned
Read MoreChief Executive explains how customer service has adapted to the pandemic and for the future. Builder & Developer: How has
Read MoreBuilders are promoting digital-first services and establishing permanent changes due to the pandemic By Sophia Acevedo In the last year,
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